Technical Writer at elementl

San Francisco, Minneapolis, Remote

About the job

You are interested in or have experience with data engineering and data science. You have collaborated on building innovative documentation platforms and have a knack for explaining complex concepts in intuitive-to-grasp ways. You are passionate about progressive disclosure of complexity, information discoverability, and clear, accessible writing. You enjoy fostering a documentation culture, gathering user feedback, and delighting users.
At Elementl, you will create world-class, industry-leading documentation for Dagster, a tool that reimagines what data platforms can be. Your documentation will help users understand Dagster’s abstractions, as well as accomplish tasks using its Python API and web GUI.
More than just explaining what Dagster is and how to use it, though, you will ultimately lead the development of documentation as a product. The platform you help build serves two purposes, both crucial to the team’s success:
Help users learn a new technology through delightful, educational experiences
Provide the team with insights into what users need most out of Dagster by setting up the docs site to fire the relevant events, doing regular analysis of the data, making recommendations based on the findings.

Day-to-day responsibilities

Explain Dagster’s fundamental concepts and value propositions so users of different technical capabilities can understand its potential––this might include text, visuals, or video
Provide detailed guides to help users accomplish their tasks using the product
Proactively maintain a backlog of work to be done by developing relationships with the product and engineering teams, as well as the Dagster community
Platform development
Improve existing documentation infrastructure using your expertise in information architecture, content management systems, etc.
Develop KPIs for the documentation and instrument a telemetry system to measure your progress toward those goals
Distill data from documentation site into feedback to product and engineering teams
Lead the development of the platform by identifying improvements, and collaborating with engineering teams to execute on solutions
This is a full-time, competitively paid position with benefits. Due to the current public health conditions, we are fully remote until January 2022. We have offices across the U.S. and flexible working hours. Every employee is provided a remote work stipend to cover the cost of home office equipment and anything else that makes your remote work location comfortable, productive, or successful. And if you’d rather not work from home, we’ll cover the cost of a coworking or office space if you’re fully remote.

You belong here
We are committed to building an inclusive team and an open source community where no one feels out of place. We know that teams with diverse backgrounds state their assumptions more explicitly, think more rigorously, and build better software. Plus it's more fun and interesting to work with a wide variety of perspectives.
You should apply to work at Elementl if you want to work in, and help to build and strengthen, a high-performing software development environment where people of all backgrounds are welcome.
Our Stack
Dagster is built in Python and TypeScript to work on macOS, Posix, and Windows. We use GraphQL, Apollo, and React to develop beautiful frontend tooling. We integrate with a wide range of databases, data warehouses, orchestration engines, compute substrates, and cloud services.