DevRel Engineer at Platform.sh

Remote

About the job

This posting is for two open DevRel Engineer positions, each with a specific programming language and framework focus area:

DevRel Engineer (Python
DevRel Engineer (PHP)

As a member of the Developer Relations team, you will play a key role in better understanding how our developers use the product - from onboarding and first explorations, to advanced Enterprise applications - and using what you’ve learned to enable the community and to champion feature requests and improvements on their behalf.
You’ll work directly with Documentation writers, Product Managers, and Engineering to use what you’ve found to improve the developer experience for every user by producing technical articles, documentation, example code, and training resources, and to advocate for that experience in event talks and public demos.
Your goal will be to cultivate relationships within developer communities, all for the purpose of providing the resources and context needed to enable developers to make cool things that solve real problems with Platform.sh. It’s from those relationships that you will be best able to create resources well aware of best practices in those communities, and how best to support integrations between popular tools and Platform.sh.
The Product organization is distributed across the Americas and Europe. This position can be done from anywhere in time zones ranging from UTC-8 to UTC+2, but a candidate in the Western Hemisphere is ideal for the purpose of North American event attendance.

What you can expect to do on a daily basis
Write, update, and maintain documentation around best practices working with our product using a variety of frameworks and programming languages
Research best practices within developer communities in order to produce and maintain example codebases meant to be deployed by our users
Transform research into interesting blog posts
Leverage research into content for conference and meetups talks, that can be given at both online and in-person events
Assist internal teams as a technical resource for improving developer experience generally, as well as around the specifics of a given framework and runtime
Collaborate with all teams throughout Developer Experience to produce documentation, onboarding materials and training paths
Plan and participate in team webinars, live streams, and workshops
Cultivate collaborative relationships with our users as well as external developer communities

What you bring
The ideal candidate will possess a unique blend of technical knowledge and experience working with Python and PHP in web development, as well as the creative impetus to turn research into public resources in a collaborative environment.

Technical writing experience with blog posts and documentation
Speaking experience at conferences, meetups, and live streams

Position 1 - Python:
Web development knowledge and experience, especially with Django, FastAPI, and Flask. Knowledge of, and willingness to investigate, best practices to provide resources and integrations between Platform.sh, Blackfire.io, and popular Python frameworks and tools
An understanding of the day-to-day problems a developer encounters deploying applications, as well as the tooling currently being used to solve those problems, especially DevOps best practices, CI/CD, local development, and performance
A caring mindframe and an empathetic spirit. The ability to think from other perspectives is a tool we ask of all employees
A passion for the developer experience, software development and tooling
Excellent communication skills that are clear, concise and empower teams into action

Position 2 - PHP:
Web development knowledge and experience, especially with Symfony. Laravel, and Drupal. Knowledge of, and willingness to investigate, best practices to provide resources and integrations between Platform.sh, Blackfire.io, and popular PHP frameworks and tools
An understanding of the day-to-day problems a developer encounters deploying applications, as well as the tooling currently being used to solve those problems, especially DevOps best practices, CI/CD, local development, and performance
A caring mindframe and an empathetic spirit. The ability to think from other perspectives is a tool we ask of all employees
A passion for the developer experience, software development and tooling
Excellent communication skills that are clear, concise and empower teams into action

Nice to have

A history of open-source contribution
Experience working remotely in a distributed team
An interest in developing integrations first-hand, between Platform.sh, Blackfire.io, and popular frameworks
Node.js experience
Golang experience

What we bring as a team
Join a team of fellow tinkerers to deep dive into frameworks and tooling, share that knowledge through example code and technical documentation, and investigate the bugs and edge cases that need visibility so our users don’t have to
An open work environment where your voice is welcomed on any topic
A culture of constant improvement, no process for process sake or hierarchical red-tape
We are a growing company and actively foster internal promotion opportunities
This is a remote job. Work from anywhere!

We’re a worldwide, distributed team looking for the best talent. Our remote model has been in practice and thriving since 2014. To us, remote work means flexibility and having truly diverse, global teams.

As a side effect of teams being spread across time zones, you may have to adjust to occasional early morning meetings if you live in the Americas, or late night meetings if you live in an APAC country.* We do our best to accommodate time zones but there are preferred hours for certain roles and teams. The team you interview with will be able to give you a clear idea of their collaborative hours.

*To maximize team collaboration with product, design and engineering teams, this role is preferred in the Americas and Europe/Africa in time zones ranging from UTC-8 to UTC+2 with a special preference for a home base in the Americas.

Company perks and benefits
Leadership that cares
A global team rich with culture and diversity
An open work environment where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas
Company-wide DE&I initiative that you can be a part of
A product you can believe in. We’re changing the way companies develop and manage their web applications
Wellness stipend of $300 a year
Professional development budget of $800
Tandem – a pool of linguists from around the world willing to help each other work on learning new languages
$3,000 office budget at hire (computer is mandatory but spend the rest on things that help you work, from headphones to a wifi extender) and a welcome kit of branded swag
A yearly global gift exchange - get paired up with someone 3,000 miles or kilometers away and share a part of your home
We’re voted as A Best Place to Work. 96% of employees think Platform.sh is a great place to work
Yearly, international, company and team meetups
Fair PTO based on your country’s standards
Inclusive parental leave (timeline is country-dependent)
Remote working/flexibility
Healthcare, dental, and vision (US, CA, UK and FR sta only)
Matched contributions to 401K/RRSP (US and Canada sta only)
Company shares (discretionary)
Unlimited Platform.sh accounts