Senior Program Manager, DevRel - Gamification Platform Team at Microsoft

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We are looking for a gamification PM that will partner with product, design, research, engineering, marketing, and other teams to refine and expand our gamification platform to increase engagement and virality of Microsoft Learn, Docs, Q&A, and many other, yet to be announced, offerings that span Developer Relations.

Work cross-functionally with engineering, PM, design, marketing, and other teams
Define and own engagement and retention KPI(s)
Bring traditional and creative ideas on how to improve against gamification KPIs 
Define and execute A/B tests
Analyze data and user feedback
Scale and automate gamification processes
Exchange ideas/data/feedback cross-functionally in order to present results and drive the product to be more user centric

5+ years of program or product management experience
5+ years of experience focused on gamification with direct customer engagement experience desired
Passion for learning and inspiring others to continually learn
Experience building great user experiences with proven ability to ship on time and quality
Deep customer & user empathy, and ability to identify customer needs
Excellent interpersonal, communication, and cross-group skills
Exceptional problem solving, strategic and creative thinking, and technical skills
Self-driven and able to work with minimal direction
Attention to detail, highly organized, with an absolute focus on quality of work
Experience with a metrics-driven mindset and the ability to experiment, learn and improve
Bachelor’s degree in engineering or user centric design desired