Senior Developer Advocate at bazaarVoice

DevRelx Jobs

5/5/2020

As a Developer Advocate you’ll focus on helping those developers be successful with our APIs. This includes a variety of tasks including coding, technical writing, consultation, troubleshooting, training and more.

Bazaarvoice is looking for a new member of our Developer Relations team. Thanks to our great sales and marketing teams we already have a built-in audience of developers employed by our clients. As a Developer Advocate you’ll focus on helping those developers be successful with our APIs. This includes a variety of tasks including coding, technical writing, consultation, troubleshooting, training and more. This is a diverse and challenging role that requires a candidate who is as comfortable writing code as they are writing technical documentation and who can explain the inner workings of our API in a conference call with a single developer as well as at a training session in front of a large group of developers. Successful candidates will take pride in and gain satisfaction from helping other developers be successful with Bazaarvoice APIs.

Responsibilities of the Role:
Manage and participate in Bazaarvoice Developer Portal forum
Write sample code, apps, tools, and client libraries to assist and inspire developers in using Bazaarvoice APIs
Help engineering teams improve products by conveying feedback from developers, advocating for new features, and pushing bug fixes
Work with R&D teams to drive development of new APIs and API features including providing guidance on design best practice, technical documentation and training
Create API related content including blogs, articles and tutorials
Monitor social media interaction points such as forums, blogs, twitter, and other web sites for API issues, and take appropriate action
Serve as an escalation point for API questions and support issues
Provide guidance and consultation for colleagues, customers and partners as an expert in the Bazaarvoice APIs
Support internal Q&A portal and API key process
Willingness to participate in local API/developer community
Some travel required (~5%)

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