Manager of Developer Community and Relations at Marqueta

DevRelX Jobs

14/7/2020

We are seeking a talented manager to lead the strategy and execution for our developer community and relations. Marqeta’s platform is built by developers for developers. Supporting our developers is critical to the success of our platform. The right person for this role has a passion for Developer Relations - to build, engage and grow our developer ecosystem. You will establish strong relationships with developers in a scalable way through online and offline channels. You will foster local developer communities, plan for events and programs to educate and inspire developers, champion their interests, and translate their feedback into actionable product insights.

You are a strong writer, communicator, and relationship builder. You understand developers and have a strong understanding of their motivations and interests. You are self-driven & creative at work through issues when there are challenges. This role will work closely with external customers & internal teams including marketing, creative, product & engineering. You will play a critical part within the Marketing team and will help build & scale the Marqeta brand during this exciting time of massive fast-paced growth.

This role requires a highly driven inquisitive mind and a strong desire to work with incredibly smart people who are enabling our extraordinary growth. If you join the Marqeta team, you will be an integral part of this very fast-growing technology company with a one-of-a-kind culture. We are devoted to providing meaningful career experiences through challenging work, collaborative partnerships, and ongoing development.

Primary Responsibilities
Own developer community and relations strategy & execution
Build an online community that fosters engagement and passion for modern card issuing
Demonstrated success in building an ecosystems
Detail-oriented: capable of managing complexity with many demand channels
Advocate for developers' needs internally within the company to improve our overall developer platform
Monitor developer satisfaction and be an internal champion for the resolution of critical developer issues
Hack on new and unique ways to grow and better engage our developer community
Develop an online meetup strategy to engage developers through virtual events
Create & execute a Customer Marketing plan that uses our highest impact customers to tell the Marqeta story to build credibility & help acquire new customers
Set clear goals, measure KPIs & constantly use data to learn, improve & prioritize

Requirements
5+ years of technical B2B marketing experience with a focus on developer relations and marketing
Has a passion for developing developer communities
Natural passion for always putting the developer first & constantly building developer empathy to understand their motivations & pain points
Effectively collaborates with cross-functional teams including marketing, creative, sales, customer success, product & legal.
Ability to build strategic plans & execute them flawlessly
Must be highly motivated and can find creative solutions when there are customer challenges
Ability to be highly professional with strong communication & relationship skills when interacting with external customers

Bonus Points For:
Payments experience is a strong plus but not required

Perks
Rich suite of benefit plans; employee premiums paid 100%
Flexible Time Off
Full paid Parental Leave
Pet insurance
401k plan with a Company match
Competitive pay
Meaningful equity
$250 Monthly Stipend to cover: Cell phone, internet Connectivity & Commuting (3C)
Bi-annual “Hack Week” to support and reward innovation
Open, transparent culture that includes All Hands meetings, Lunch-and-Learns, all-company offsites, etc.
Access to corporate gym membership rates, other discounts and employee perks
Fully stocked kitchen, catered lunches twice a week, breakfast on Fridays and more!

As part of our dedication to the diversity of our workforce, Marqeta is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

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