Developer Advocate (Tools and Cloud Services) at Wikimedia Foundation

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The Wikimedia Foundation is looking for a Developer Advocate to join our team, reporting to the Manager of Developer Advocacy in the Technology department.

As a Developer Advocate, you will be part of a multifunctional team supporting our global communities of Free and Open Source developers. You will work closely with our technical community and staff, provide support to tool maintainers and users of our cloud services, run workshops, produce sample codes and tutorials, and help create a fun, inclusive and productive environment.

You’ll work remotely with a full-time distributed team, and need to overlap (UTC-4 to UTC+2) working hours. Candidates need to be comfortable speaking in public, and communicating via asynchronous channels (mailing lists/forums/IRC).

As a Developer Advocate we’d like you to do these things:
Support and help grow a vibrant technical community of tool developers and API consumers
Collaborate with volunteer developers as well as other teams and organizations across the Wikimedia Movement and beyond
Help developers to diagnose and resolve technical issues with our Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) platforms and their code
Produce tutorials, documentation, and sample code demonstrating best practices in the use of Wikimedia APIs and datasets to build tools and other software for the Wikimedia projects
Conduct trainings and workshops and provide space for discussions and peer-learning in online forums and at virtual or onsite movement events
Mentor technical contributors in FOSS development practices and local community norms
Talk with teams, individual contributors at Wikimedia Foundation, and community volunteers to obtain an in-depth understanding of needs and requirements of technical contributors
Share our values, respect our code of conduct, adhere to our team norms, and work in accordance with all three

Strong interpersonal skills, with a track record of modeling collaborative development practices
Demonstrated experience with one or more scripting languages in a Linux/Unix environment, such as: Python, Javascript, Node.js, PHP
Excellent verbal and written communication and presentation skills
Good analytical and problem-solving skills
Creative and highly motivated to serve diverse, multilingual and international communities
Willing and ability to travel several times a year for in-person events, once it is safe to do so
BS in Computer Science or other relevant technical field or the equivalent in related work experience

Desired Qualifications:
Experience working with geographically distributed teams
Experience participating in open source, open data or online volunteer communities
Experience with one or more cloud computing environments (OpenStack, AWS, GCP/GKE, Azure, DigitalOcean, Heroku, etc)
Experience with writing and optimizing SQL queries
Familiarity with MediaWiki and/or MediaWiki APIs
Ability to read and write multiple (human) languages
Show us your stuff!

If you have participated in on-line collaborative communities please share links with us. This could be a wiki, web forum, mailing list, GitHub, Stack Exchange, Quora, etc. If you have developed any open source software, send links to that as well. We would love to see your work!

The Wikimedia Foundation is...
...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.